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Frequently Asked Questions

Questions? Call us at (833) 685-6596 to get answers, book a tour, or start your application at Amberlake Village Apartments.

Frequently Asked Questions

Amberlake Village offers a range of 1, 2 and 3-bedroom floor plans. The availability changes frequently, so it's best to check the Floor Plans page on our website or give us a call for the latest listings.

Let us know which floor plans you're interested in, and our dedicated leasing team will provide the most up-to-date pricing information.

Scheduling a tour is easy! You can book an in-person guided tour on our website, or you can contact our leasing office directly. We'll be happy to arrange a convenient time for you to visit our Duluth community and explore all its features.

Amberlake Village Apartments is located at 2906 Old Norcross Rd in Gwinnett County, Georgia.

Amberlake Village offers a blend of natural beauty, convenience to retail and dining, nearby employment hubs, and access to some of the area’s best outdoor attractions. With its perfect mix of suburban amenities and scenic surroundings, the community is just minutes from Rogers Bridge Park and the Chattahoochee River Greenway, Sugarloaf Parkway, I-85, and nearby workplaces and entertainment centers.

You’ll enjoy easy access to pet-friendly green spaces and lakeside walking trails right within the community—ideal for strolling, biking, or spending quality time outdoors with your pet. For daily errands, Boggs Rd & Old Norcross Rd shopping strip is just around the corner.

For expanded shopping and dining, you’ll love being close to Sugarloaf Mills Mall and The Forum on Peachtree Parkway, with even more options a short drive away at Downtown Duluth.

Commuting is a breeze with direct access to Sugarloaf Parkway, I-85, and Peachtree Industrial Boulevard, making it easy to get to downtown Atlanta, Gwinnett Place, or the nearby corporate parks—Amberlake Village is truly a convenient launchpad for work, play, and everything in between.

Our application process is straightforward. You can apply online through our secure applicant portal. We'll need some basic information, like rental history and income verification. Please note that an application fee (non-refundable) per resident may apply.

Our community uses AI-driven fraud detection software, enabling us to quickly pinpoint any tampered or modified bank statements, pay stubs, and documents with over 99% accuracy. Your safety is our priority!

Our team will guide you through the application process and keep you informed at every step. Please note that our community does not accept reusable tenant screening reports and is not approved for the Housing Choice Voucher Program (HCV) at this time.


Resource: Visit https://dca.georgia.gov/


*Equal Housing Opportunity*

 

Lease terms may vary by property, but typically we offer 6 to 12+ month lease options.

Base rental rates depend on factors like lease terms, location, and amenities. You can find more information at our Floor Plans page, or we can provide availability and detailed pricing information when you inquire about a specific apartment home.

Yes! Pets are welcome at our community. We happily invite both dogs and cats into our apartment homes—restrictions apply, but our team is here to guide you through every step.

When you apply, we’ll walk you through the full pet policy, including fees, monthly pet rent, and any applicable breed or weight guidelines. We can also point you toward great local parks, pet-friendly spots, and off-leash areas nearby. We’re always happy to help you and your furry companion feel right at home.

Please review the following pet policy details:

PET POLICY
We allow up to two indoor pets per apartment home. Cats and dogs up to 50 pounds are welcome. No exotic animals permitted.

  • Pet Fee: $300 non-refundable for the first pet, $200 for each additional pet
  • Pet Rent: $20/month per pet
  • Pet Deposit: None

Our pet-friendly community welcomes most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or any mixes thereof:
Akita, Alaskan Malamute, American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier (or Bull Staffordshire Terrier), Basenji, Bullmastiff, Bull Terrier, Cane Corso, Chow, Chinese Shar-Pei, Dalmatian, Doberman Pinscher, Elkhound, German Shepherd, Great Dane, Mastiff, Pit Bull, Presa Canario, Rottweiler, Siberian Husky, St. Bernard, Stafford Terrier, and all Wolf breeds.

A letter from a Certified Veterinarian is required as proof of breed, weight, and current vaccinations.

Please reach out to the leasing office with any questions or specific pet requirements—we’re here to help you find the perfect home for both you and your pets!

Yes, every home in Amberlake Village is equipped with an in-home washer and dryer or hookups. For more details, contact our friendly leasing team.

Yes. We have a dedicated, on-site maintenance team ready to address any issues promptly. Emergency maintenance is available 24/7, 365 days a year, and our team is always on call to assist you.

For routine service requests, residents can easily submit a request through our online resident portal or by contacting the leasing office directly. Emergency issues are always given the highest priority to ensure your comfort and safety.

Our community is proud to offer residents fast, reliable internet with speeds up to 1 Gig through Spectrum Internet® as part of our resident service package. Enjoy a flat monthly internet fee with no taxes or surcharges, conveniently paid through your RentCafe Resident Portal. If you’d like to upgrade your service, you’re welcome to do so directly with Spectrum—any additional charges beyond the included package are billed separately. We’re excited to provide this exclusive discount and a streamlined, hassle-free experience to enhance your time at home.

Yes. Amberlake requires all residents to maintain renter’s insurance throughout the duration of your lease, including renewals, with minimum liability coverage of at least $300,000. All adults over the age of 18 must be on the policy. This helps protect your personal belongings in case of unexpected events. It's an affordable way to ensure peace of mind throughout your lease.

Yes. We offer online rent payment options through our secure resident portal. Residents may download the RentCafe Resident App from the App Store or Google Play for easy account access. With the app, you can view your balance, make secure payments, and manage your lease— all from your mobile device.

We also partner with Flex— a monthly subscription service** that helps you pay rent on time, improve cash flow, and build credit history. Each month, Flex splits your rent into two payments— you pay part of your rent up front, and the rest later in the month when it works best for you. Ask our friendly leasing staff about program details and resident eligibility.

**Flex services are offered as a monthly membership with a recurring fee of $14.99, which includes access to a Flex line of credit from Blue Ridge Bank, N.A., Member FDIC or Lead Bank, at 0% APR. An application and approval are required. A bill payment fee of 1% of your total rent is also charged when you pay your rent using Flex (additional card processing fee applies when using a credit card). Membership is subject to credit approval, and individual credit line amounts vary based on eligibility (graphics are illustrative only). Active membership requires timely payments each month and will automatically renew until canceled. Flex reports payment history to TransUnion, and late or missed payments may be reflected on credit reports. Terms and conditions apply. Visit GetFlex.com to learn more.

Yes! We’re proud to partner with Flex — split your rent into two payments and pay on your schedule!

Flex is a monthly subscription service** that helps you pay rent on time, improve cash flow, and build credit history. Each month, Flex splits your rent into two payments— you pay part of your rent up front, and the rest later in the month when it works best for you. Ask our friendly leasing staff about program details and resident eligibility.

**Flex services are offered as a monthly membership with a recurring fee of $14.99, which includes access to a Flex line of credit from Blue Ridge Bank, N.A., Member FDIC or Lead Bank, at 0% APR. An application and approval are required. A bill payment fee of 1% of your total rent is also charged when you pay your rent using Flex (additional card processing fee applies when using a credit card). Membership is subject to credit approval, and individual credit line amounts vary based on eligibility (graphics are illustrative only). Active membership requires timely payments each month and will automatically renew until canceled. Flex reports payment history to TransUnion, and late or missed payments may be reflected on credit reports. Terms and conditions apply. Visit GetFlex.com to learn more.

Amberlake Village is professionally managed by Parktown Living Property Management. To contact the property manager of Amberlake Village, contact the leasing office at (833) 685-6596. The Amberlake Village leasing management office is located at 2906 Old Norcross Rd, Duluth, GA 30096.


For questions related to Amberlake Village in Duluth, Georgia, please contact the Amberlake Village community manager directly. Residents can submit a maintenance request or submit rent payments online by logging into the Amberlake Village Resident Portal online.

For general questions and national inquiries that will be directed to the Parktown Living corporate office, please
visit Parktown Living online.

Parktown Living stands for more than property management— it stands for leadership that puts residents first.

You’ll find that Parktown Living-managed properties are powered by transparency, kindness, and genuine care. That's because we've built a community culture focused on respect, inclusion, and belonging, where our residents and team members are treated like family.

Our leadership doesn’t believe in “because that’s how it’s always been done.” We question, refine, and evolve. We’re human-centered, approachable, and deeply engaged in every aspect of our apartment communities. We’re powered by ambitious, fun people who show up for each other and our residents every day.

 

That’s what makes properties professionally managed by Parktown Living a place where people (and pets!) truly want to live and work.

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